Patient Resources

Thank you for choosing Bay Imaging Consultants Medical Group, Inc. and one of our affiliated imaging facilities. We know you have many other choices and appreciate your confidence in us. We are here to provide you with patience, understanding, fast turn around on test results, and compassion. This section will cover Appointment Preparation, Patient Privacy Information, Billing Information, access to Online Bill Pay, Medical Records Release form, and the latest information on Radiology in our Radiology Resources.

Appointment Prep | Privacy Information | Medical Release Form | Radiology Resources | No Surprises Act | Open Payments Notice

What To Do Before Your Appointment

Don't feel flustered arriving at your appointment. We've compiled a helpful guide for appointment preparation at Bay Imaging Consultants.

  • Please arrive at our office 15 minutes prior to your scheduled appointment (30 minutes for MRI exams) to complete any necessary paperwork.
  • Please be prepared to present a photo ID and any insurance cards upon arrival.
  • In the best interest of your child’s safety, we ask that you please make arrangements for their care while you are having your test performed at our facilities.
  • A 24 hour notice is appreciated for any cancelled appointments.

Do You Know About Medical Privacy?

The following downloadable files will give you helpful information in regards to your protected healthcare information.
The privacy policies attached below address the following topics:

• How our staff and physicians adhere to policies
• How we may use and disclose information about you
• Your rights regarding your healthcare information
• Our identity theft protection (Red Flag) policy

If your medical identity has been compromised, learn how to protect yourself.

Fill Out Your Medical Release Form

To send a written authorization to release your records or request a copy of your report or images, just download our Medical Release Form. Then, print, complete and sign the form. Please mail, fax or bring in your form with a valid picture ID for verification of your identity.

Under the Uniform Health Care Act, you may request in writing a copy of your reports and images. You may also provide us with written permission to release records (including images) to any health care provider, your spouse or other family member. Written parental consent is required for the release of non-pregnancy related information of a minor child. We will not disclose your records to others unless you direct us in writing to do so or unless the law compels us to do so. Depending on the nature of your request, a waiting period may be applicable. Records requests require a 48 hour advance notice.

Radiology Resources Made Easy

Many patients research the types of exams they or their loved ones are about to experience. We at Bay Imaging Consultants wanted to make that search easier for you. We have provided a variety of national websites and resources available to patients, family members, and healthcare professionals.